General Logistics Systems
Germany GmbH & Co. OHG
GLS Germany-Straße 1 - 7
Personally liable partners:
GLS Beteiligungs GmbH, represented by Saadi Al-Soudani, Eberhard Fritze and Martin Seidenberg
General Logistics Systems B.V., represented by James Rietkerk
Commercial registry number:
Bad Hersfeld district court HRA 863
VAT identification number:
Information about online dispute resolution for consumers:
The EU Commission has set up an Internet platform for online resolution of disputes (ODR platform). The ODR platform serves as a point of contact for extrajudicial resolution of disputes relating to contractual obligations arising from online purchase/service contracts. The customer can reach the ODR platform via the following link: http://ec.europa.eu/consumers/odr
Alternative dispute resolution: GLS Germany does not take part in dispute resolution processes in front of a consumer arbitration board.
of GLS Germany GmbH & Co. OHG Info website
With the following information we would like to provide you with a general overview on how gls-germany.info processes your personal data and inform you about your rights according to privacy laws.
Depending on the services you use, the details of the data processing differ. So not all given information will apply to you.
I. General Information
1. Applicable data protection laws and data protection obligation
GLS Germany GmbH & Co. OHG (GLS Germany) takes data privacy seriously. For that reason, personal data exclusively in accordance of the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).
As GLS Germany provides postal services or takes part in it, we are committed to maintaining postal secrecy under the Postal Act (PostG) as to following the obligations of the post-services data protection regulation (PDSV).
2. Security of personal data
By means of technical and organisational security measures, GLS Germany does its best to protect personal data from loss or misuse. Personal data is processed only in systems which are protected by appropriate security measures (SSL-Encryption). If required by technical development, we reserve the right to modify these security and privacy practices.
3. Contact details of the controller and the data protection officer
Controller according to Art. 4 (7) GDPR resp. service provider according to §13 TMG (German Telemedia Act) is:
General Logistics Systems Germany GmbH & Co. OHG
Telefon +49 (0) 6677 646 907 000
(Hereinafter: „GLS Germany“)
You can contact our company data protection officer at:
GLS Germany GmbH & Co. OHG
Company data protection officer
GLS Germany-Str. 1-7
If you want to contact us via unencrypted e-mail, please note that the confidentiality of the transmitted information cannot be guaranteed. Unencrypted e-mails can possibly be read by unauthorised third parties.
4. Personal Data
Personal data comprises particulars on personal or factual circumstances of a specific or determinable individual. This includes for instance information such as name, address, telephone number and date of birth.
Information that cannot be linked to a specific or determinable individual - such as favoured web pages or the number of users on a page - is not considered as personal data.
II. Collection of data, Purpose of processing and legal basis
Your personal data will only be processed by us provided with a legal basis. This legal basis may result from a law, contract or a prior given consent. Potential legal basis arise out of Art. 6 GDPR.
The following data is collected automatically when visiting the website:
a) Logging of IP addresses
Each time a user accesses a GLS website, data is recorded in a log file. The following data is temporarily recorded:
The logfile data is anonymously analysed for statistical purposes. Statistical reports are used to evaluate the usage of the GLS websites. In particular, the order in which the pages are visited and the path taken between pages is shown. This is intended to give GLS Germany an indication how the usability of the website can be improved further.
c) Google Analytics
The website operator has a legitimate interest in analyzing user behavior in order to optimize its website. Due to that the legal basis for the data processing is Art. 6 (1) f GDPR. We are using Google Analytics to analyze and improve the use of our website. These statistics help us make our services more interesting and efficient. For the exceptional cases in which personal data is transferred to the USA, Google has the EU-US Privacy Shield certification. https://www.privacy-shield.gov/EU-US-Framework
The GLS website uses the Google Analytics extension „gat._anonymizeIp();“. This ensures anonymized registration of IP addresses ("IP masking"). If IP anonymization is activated on this website, your IP address is shortened before transmission in member states of the European Union or other contractual states of the agreement on the European Economic Area. Only in exceptional cases the full IP address is transmitted to a Google server in the USA and shortened there.
You can avoid the installation of cookies by adjusting the according settings of your browser software; however we would like to point out that in this case you might not be able to use all functions of this web site to the full extent. Furthermore you can block the registration of the data created by the Cookie (incl. your IP address) and related to your use of this website and the processing of this data by Google by downloading and installing the browser plugin available under http://tools.google.com/dlpage/gaoptout?hl=de
By clicking on the following link, you can prevent the data collection by Google Analytics. An opt-out cookie will be set, that prevents the data collection on future visits to this website: block Google Analytics
Information about the third party supplier:
Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001
Terms and conditions: http://google.com/analytics/terms/de.html
III. Data transfer and recipients
Within GLS Germany, those entities, who need your data to fulfil their contractual or legal obligations, have access to your data. Also providers, commissioned by GLS Germany, may receive data for these purposes, provided they meet the legal requirements. Those parties include Group and carefully selected non-Group third parties contractually required to provide services for or on behalf of GLS Germany. GLS Germany has concluded corresponding contractual agreements with these parties.
In regard to a data transfer to further recipients, we will only pass on your personal data if required by law, with your consent or if we are authorized for disclosure. Under these conditions, public bodies and institutions (such as prosecuting authorities) can receive your personal data if it is required by law.
A transfer of personal data to a third countries will exclusively take place if explicitly mentioned in the context of the former mentioned services.
IV. Duration of data storage and erasure
GLS Germany stores your personal data only as long as it is necessary for the purpose. We set the duration of the storage according to operational requirements.
After expiry of the defined retention period, the data will be deleted or destroyed by us.
V. Rights of the data subject, withdrawal of consent, exercise of rights, right to complain
1. Rights of the data subject
As data subject you have the right to,
provided the legal requirements are met.
2. Withdrawal of consent
At any time you have the right to withdraw your consent in data processing. This also applies to consent given even before the GDPR. The withdrawal is only effective for the future and does not affect the legality of the data processed until the withdrawal.
3. Exercise your rights
To exercise your rights or for withdrawal of your consent, please contact firstname.lastname@example.org and declare which right you wish to exercise so that GLS Germany may take further steps required to work on your request.
Please note, that we may ask you for a proof of identity in order to protect your personal information from unauthorized access or alteration.
4. Right to lodge a complaint with a supervisory authority
If you note any violation against our data protection regulations, do not hesitate to contact us. Furthermore, in such cases, you also have the right to lodge a complaint with a supervisory authority. (Art. 77 GDPR in conjunction with §19 BDSG)
Federal Commissioner for Data Protection and Freedom of Information
VI. Updating this privacy information
This information was last updated on May 25, 2018.
The content of these Web pages has been put together with the utmost care. Nevertheless, GLS Germany accepts no liability for the information provided being correct, complete or up to date.
The layout of these Web pages and their elements are protected by copyright and partially by trademark. Uses that go beyond visiting the Web pages require the consent of GLS Germany.
In particular, downloading, republication, retransmission, reproduction or other use of the image material on these Web pages as an independent file is forbidden, unless it is expressly permitted in direct connection with the image material.
To make access to further information simpler for users, GLS Germany has linked to the Web pages of external providers on a small scale. As GLS Germany has no influence on the development of the linked Web pages, GLS Germany cannot accept any responsibility for the information provided on them.